FAQ's
Where did the name Gafas y Gafas come from?
The name 'Gafas y Gafas' originates from a cultural expression commonly used in Puerto Rico, where repeating a word emphasizes its significance or awesomeness. In this context, 'gafas' means 'sunglasses,' and by repeating it, we emphasize the incredible variety and quality of sunglasses we offer. So, when you hear 'Gafas y Gafas,' think of it as a declaration of our amazing selection and options available for you to choose from.
How do I clean my lenses properly? To clean your lenses effectively, we recommend using a mild soap or lens cleaner specifically designed for eyewear along with a microfiber cleaning cloth. Gently wipe the lenses in a circular motion, avoiding excessive pressure to prevent scratches.
Do your sunglasses provide UV protection? Yes, all our sunglasses offer 100% UV protection, shielding your eyes from harmful UVA and UVB rays.
Are your sunglasses polarized? Many of our sunglasses feature polarized lenses, which reduce glare and provide enhanced clarity, especially in bright sunlight and reflective surfaces like water or snow.
How do I know if sunglasses will fit me properly? We provide detailed measurements for each pair of sunglasses, including lens width, bridge width, and temple length. You can use these measurements along with our sizing guide to ensure a proper fit. Additionally, our customer reviews often include insights into fit and comfort.
What should I do if my sunglasses need repair?
If you encounter any issues with your sunglasses within the first 30 days of purchase, please refer to our Warranty page for information on how to initiate a warranty claim. Our warranty covers manufacturer defects in material and workmanship for 30 days from the date of purchase. You can learn more about our warranty terms and process on our Warranty page.
Can I exchange or return my sunglasses if they don't suit me?
If you're not satisfied with your sunglasses, you can return them within 30 days for a full refund. Please refer to our Returns Policy for more information on the return process.
Do you ship internationally?
We currently only ship within the United States, including Puerto Rico and Hawaii. We do not offer international shipping or ship to non-US territories. Please check our Shipping Policy for more details.
How can I stay updated on new arrivals and promotions?
To stay informed about new arrivals, promotions, and exclusive offers, sign up for our newsletter or follow us on social media platforms like Instagram and Facebook.